The Heat & Air Doctor Testimonial Page
Taken from Squared Up
This is the BEST HVAC man in this area hands down. Knowledgeable, respectful, and honest. No need for further discussion.
Fred is dependable. He shows up when he says he will and works through possible fixes considering the least expensive first. I have found him to be honest, fair and professional.
Taken from Square Up
Fred is on of the most professional, timely, punctual, honest, genuine and hard working people I have ever known. We were in a major fix when our A/C went out and he went above and beyond to answer our questions, accommodate us, and get us cool again as quickly as humanly possible. He takes the time to explain every step and show you what he needs to do and how. What I loved most - He assess the situation and determines what is NEEDED, NOT what he wants to sell. He puts YOUR needs first; talk about rare. I come from generations of electrical engineers and electricians and I felt like I was talking with family when working with Fred. I cannot sing his praises or recommend him enough. We need more men in the world like this dear of a man. He embodies my life motto: "Go the extra mile, it is rarely crowded." Trust is not something I give away easily to many strangers, but Fred has ours in FULL.
After replacing many units in my life,I have to say that working with Fred was by far the best experience.
Not only did he give a fantastic price, but he was able to schedule quickly and explain the process to me with minimal knowledge about HVAC units so that I fully understood the issue and all my potential solutions.
I would (and have) highly recommended Fred to family and friends and would not hesitate to call for my future HVAC needs.
I contacted Dr. Fred for a second opinion on a costly quote from a big-name local HVAC provider. When he arrived, I noticed that he looks identical to his logo. IDENTICAL. While inspecting my unit, he showed how the different components operate. He is experienced and licensed, but his prices are considerably less than the big-name HVAC companies around town. He has a firm handshake and gentle eyes. Frankly, I wish my medical doctor was as good as Fred. Five climate-controlled thumbs up.
Why do HVAC units always break on a weekend? Well, Mr. Yates (owner at Heat & Air Doctor) did not hesitate to come to our house on a Sunday to troubleshoot the problem. He was friendly and courteous, and an obvious professional that really knew how to quickly assess the problem with our unit. The fix required that a part be ordered and Mr. Yates took care of that by ensuring it was shipped overnight for installation Tuesday. He kept us informed during the short wait for the part to arrive and immediately returned to our home as soon as the part was received. He quickly completed the installation, tested the HVAC thoroughly and made sure the area was cleaned-up before leaving. Lastly, Mr. Yates operates his business with a high degree of integrity, and prices his services fairly (a rare thing today). I have already recommended him to a neighbor that is not satisfied with a competitor.
Fred was extremely nice and helpful. He was very timely even on a holiday weekend. I would recommend him to anyone with HVAC issues.
The Heat & Air Doctor (Fred Yates) is the best! He is knowledgeable, friendly, expedient, & thorough. He explains the problem & what is necessary to fix it. His cost is better than other repair services I have checked. His professionalism shines through his work ethics, service & price. I would recommend him to anyone seeking heat & air service.
Customer through Square
“Fred treats his customers very well. When I call Fred answers and gets to me as quickly as he can. I use him in my Real Estate Business and at my personal home.”
Customer through Square Inc.
“Very professional and fast service as always.”